Sales Manager

Elite Employment

  • Windhoek, Khomas
  • Permanent
  • Full-time
  • 7 days ago
About the job Sales ManagerINDUSTRY: Joinery SupplyingCONTRACT DETAILS: PermanentPOSITION LOCATION: Windhoek, Khomas, NamibiaPOSITON NAME: Sales ManagerPurpose of the RoleBuild, coach, and lead a high-performing B2B sales team that consistently wins.
Actively assist in acquiring new talent (hiring onboarding enabling performance
managing), establishing a repeatable sales system, and driving national revenue across
partners and key accounts whilst simultaneously increasing service levels
measurably, and improving execution discipline.Core Responsibility1. People Leadership & Team Building
  • Workforce planning and hiring define role scorecards, structured
interviews, and assessment tasks. * Onboarding: implement 30 / 60 / 90 plans covering product, quoting,territory activation, and account planning. * Coaching: weekly deep-dive 1:1 per rep (1 to 3h), ride-along, callreviews, and deal post-mortems. * Performance management: clear KPIs, pipeline standards, quarterlyreviews; run PIPs where necessary. * Culture: high-accountability, customer-obsessed, team-firstenvironment.2. Sales System, Method & Cadence
  • Standardize qualification (e.g., MEDDICC / BANT-lite), stages, exit
criteria, and close plans. * Operate a rhythm: daily priorities, weekly pipeline council / commit,Pipeline-Push Hour, and monthly strategy sessions. * Set up and enforce CRM hygiene (contracts, notes, next steps,probabilities) and quote / BOQ standards.3. Building and Enforcing SLAs Across the Entire Sales Team
  • Enquiry acknowledgement within
2h. * Quote:90% within 6h; complex quotes within 12h. * Regular customer communication on production order progress.4. Key Accounts & Field Leadership
  • Personally lead top 10 to 30 strategic accounts and complex bids: multithread
relationships (owner, buyer, production). * Territory design and rebalancing; account tiering and visit plans; win-loss analysis to refine plays.5. Enablement & Playbooks
  • Build a living library: discovery guides, objection handling, product /
board cards, sample-unit scripts, competitive notes. * Coordinate with Inside Sales / Quoting to improve speed / accuracy.reduce quote-to-order time by -20%.6. Pricing, Mix & Margin Governance
  • Guardrails for discounts; approval workflows; product mix strategies
(fast movers vs long tail). * Work with Management on market intel; support biannual price resets(incl. discount bonanza) based on popularity data7. Market Development & Partner Program
  • Map and develop ecosystems; under your supervision: plan demos and
events. * Promote showroom / sample strategiesDrive partner acquisition, onboarding, launch, and performance
management.8. Reporting & Continuous Improvement
  • Weekly exec read-out; monthly board-style dashboard (revenue, GP,
activity, forecast, partner status, SLAs) * SOP creatin and iteration; institutionalise learnings into the playbooks.Negotiate and maintain preferred pricing / terms and simple rate cards
for frequently used internal items. * Coordinate internal communications on order status and ETAs withrelevant teams.Qualifications & Experience
  • 5 to 8+ in sales; 3+ years leading a sales team
  • Track record building teams and delivering against national / territory targets.
  • Comfortable with technical / project-based selling
  • Valid driver's license; regular travel across Namibia (possibly occasional SADC).
  • Nice to have industry network across Namibia / southern Africa.
Skills & Competencies
  • Leadership: Talent selection, coaching, performance management, culture building.
Commercial: Territory design, funnel management, pricing discipline, GP-mix
management. * Operational: Forecasting, SOPs, cross-functional orchestration from quote todelivery. * Customer: Discovery, solution mapping, negotiation, executive communication.Only short-listed candidates will be contacted.Closing date: 10 September 2025

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